Refund policy

Last updated: 24 October 2025

1. Overview

Thank you for purchasing from Madeline Bays (“Company”, “we”, “our”, “us”).
We are committed to delivering high-quality digital products, e-books, online courses, and subscription-based services through our website www.madelinebays.com (the “Site”).

Please read this Refund Policy carefully before making a purchase.
By completing your order, you acknowledge and agree to the terms set forth below.

2. Digital Products No Refunds

All sales of digital content, including e-books, online courses, digital guides, templates, and memberships, are final.

Once digital content has been accessed, downloaded, or viewed, you waive your right to any refund, return, or cancellation under applicable consumer law.

We do not issue refunds simply because:

  • You changed your mind;
  • You expected different results;
  • You did not use or complete the product;
  • You experienced technical issues on your end (e.g., poor internet connection, device malfunction).

This policy is necessary because digital materials cannot be “returned” once delivered.

3. Subscriptions and Memberships

Subscription or membership fees are charged on a recurring basis according to your selected plan (monthly, quarterly, annual, etc.).

You may cancel future renewals at any time before the next billing cycle.
However, no refunds are issued for the current billing period once access to content has been granted.

Your access will remain active until the end of the paid term.

4. Payment Processing

All transactions are securely processed through Stripe, PayPal, or other approved payment gateways.
By making a purchase, you agree to comply with their respective terms and policies:

We do not store or have access to your complete payment information.

5. Contact Us

If you have any questions or concerns regarding this Refund Policy or a specific transaction, please contact us:

Madeline Bays
Registered Office: __________
Email: __________
Phone: __________
United Arab Emirates